A healthcare
operating Map.
Mapped department workflows, system handoffs, and decision points for a healthcare operator. Delivered a company-wide readout and a phased implementation roadmap.
AI SYSTEMS · BUSINESS OPERATIONS
AI that moves
the business.
Less chasing, copying, and reconciling.
A clearer way to run the work.
Mallacore helps operating leaders find costly bottlenecks, connect existing systems, and build useful AI workflows—from diagnosis through implementation and ongoing support.
Founder-led strategy. Practical implementation. Clear ownership.
01 / THE CONNECTED OPERATIONDESIGNED AROUND YOUR BUSINESS
BUILT FOR COMPLEX OPERATIONS
Healthcare & care services
Service businesses
Growing operating teams
WHAT CHANGES
A clearer view.
A better way to work.
Start with a problem expensive enough to solve. Build around the people, systems, and decisions that make the operation run.
010203
See what needs attention.
When every report tells a different story, decisions stall. Connect the evidence, expose the exceptions, and put a responsible owner against the next action.
Revenue & operating visibilityKeep important work moving.
Turn the recurring handoff between inboxes, spreadsheets, and systems into a workflow people can follow, review, and improve.
Workflow & system integrationPut knowledge to work.
Help your team find useful answers in the information you already own, with source references, access controls, and a route for uncertainty.
Knowledge & decision systemsSELECTED WORK
Real assignments.
Specific deliverables.
From an operating roadmap to a working application. Explore the scope and delivery stage of selected engagements.
A healthcare
A research system
with a review trail.
Built and released a custom research application with source references, a separate audit step, and research history for revisiting completed work.
A booking workflow
people can inspect.
Built an intake and booking workbench with message matching, reply review, and follow-up ownership. The review demo uses fictional records and browser-local storage; live integrations are a separate phase.
Diagnosis, implementation, and reviewable systems.Explore the work
ILLUSTRATIVE SYSTEM DESIGNS
See how the
parts work together.
Explore three system designs: the workflow, the review points, and the measures we would agree before implementation.
OPERATING VISIBILITY
One view of the exceptions.
One owner for the next action.
Bring selected records into a shared operating view. Separate a fact from an assumption, surface what needs review, and preserve the trail from source to decision.
- Source-linked operating records
- Exception queue with accountable owners
- A review cadence leaders can actually use
WORKFLOW SPECIMENIllustrative
↳Source recordsKnown origin · clear scope
◇Check & reconcileSurface missing or conflicting facts
↗Accountable actionOwner · review · evidence
WHAT WE WOULD MEASURE
Agree a baseline for reporting effort, unresolved exceptions, and time to a decision.
WORKFLOW EXECUTION
A request becomes
an accountable workflow.
Define the information a request needs, route it to the right person, and make its next step visible. Build approvals and exceptions into the workflow from the beginning.
- Structured intake and routing
- Explicit approval and exception paths
- A durable record of what happened
WORKFLOW SPECIMENIllustrative
↳Source recordsKnown origin · clear scope
◇Check & reconcileSurface missing or conflicting facts
↗Accountable actionOwner · review · evidence
WHAT WE WOULD MEASURE
Measure completeness, handoff delay, rework, and the time spent chasing status.
TRUSTED INFORMATION
An answer with
something behind it.
Make a bounded set of approved information searchable and useful. Keep the source, its date, and the limits of an answer visible to the person using it.
- An approved source collection
- Source references and access boundaries
- A review path when evidence is incomplete
WORKFLOW SPECIMENIllustrative
↳Source recordsKnown origin · clear scope
◇Check & reconcileSurface missing or conflicting facts
↗Accountable actionOwner · review · evidence
WHAT WE WOULD MEASURE
Test source coverage, answer support, retrieval time, and appropriate handling of uncertainty.
Illustrative designs, separate from the selected client work above. These are not measured client results.
HOW TO WORK WITH US
A clear path
from question to capability.
Start with a Map when priorities need clarity. If the problem is already defined, scope a pilot or build. Agree support around what the system and team need.
01DIAGNOSE
The Map
A paid diagnosis when the problem, priorities, or next investment need clarity.
- Current workflow and evidence
- Ranked opportunities and constraints
- Recommended scope and investment
02IMPLEMENT
The Build
A defined pilot or system, built around the workflow and tested against agreed acceptance criteria.
- Scoped workflow or application
- Testing, controls, and team training
- Documented operating handoff
03STRENGTHEN
Stewardship
Ongoing support with defined capacity, priorities, and responsibility as the operation changes.
- Agreed review and maintenance
- Prioritized improvements
- Clear ownership and escalation
Defined scope. Agreed investment. Clear acceptance.How engagements work
THE MALLACORE METHOD
Good judgment.
Built into the system.
Technology works better when evidence, responsibility, and the operating reality are designed together.
Explore our method- 01
Understand the evidence.
Map the real work, its exceptions, and the information behind it.
- 02
Define who decides.
Make ownership, approvals, and human judgment explicit.
- 03
Build it into the operation.
Connect the system to the work, test it, and train the people using it.
- 04
Keep it accountable.
Agree measures, review, maintenance, and a clear handoff.
FOUNDER-LED BY DESIGN
One accountable lead.
From the first question onward.
Shlomo Einhorn leads the diagnosis, system design, and client relationship. Work is scoped around the people who run the process, the systems they use, and a result they can evaluate.
Meet ShlomoYOUR NEXT MOVE
Bring us the problem
that keeps coming back.
The report nobody trusts. The handoff that stalls. The work that still depends on one person. Start there.
Let’s talk about it